Trekcomputers, a computer repair, technical support and software training store, will open its doors on Sept. 9 at 14708 E. Jefferson Ave. Previously, the same store was on 14410 E. Jefferson Ave. “We were growing so rapidly that we needed a larger store,” said owner Donnie Hall.
The store is unique in that it not only repairs computers, but also assists customers with technical questions and helps train them in most software products. Within the store is also a computer lab where one can use the computers for any desired length of time. “All saved files can be burned on a CD or left on the password-protected server to be accessed anytime in the future,” Hall said. Trekcomputers also lets customers borrow a computer, whether it is for a few days or extended periods of time. “A customized annual membership based on one’s individual needs could be purchased, or an hourly fee-based option is also available for specific projects,” Hall said.
This is a store for both the technologically savvy with specialized needs, as well as for those just getting started on the basics, said Hall. “I come across a lot of people who are still afraid of using computers. But, our store, with its large windows, gets their curiosities up, that they are not intimidated to come in and ask questions.”
The façade of the store is striking because of its large glass windows and doors. When asked about safety, Hall said, “I feel totally safe here. If I didn’t feel safe, I wouldn’t keep all these expensive computers and gadgets out in the open. When you create an environment like this that looks inviting and open, people respect that and treat it with respect too.”
Donnie Hall is not alone in his thinking. There are three other retails units on the same strip as Trekcomputers. Each one of them also flaunts large glass windows and doors — making a statement that the Jefferson East neighborhood is a safe place to do business.
- Source: Donnie Hall, owner, Trekcomputers, and Chris Garland, Jefferson East Business Association.
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